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privacy policy

Privacy Policy

At "Code - NSK Multiservices", we prioritize your privacy and are committed to protecting the personal information of our users, including both buyers and sellers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our platform.

By using "Code - NSK Multiservices", you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our platform.

1. Information We Collect 1.1 Buyer Information

  • Personal Information: Name, email address, billing address, and payment details.
  • Account Data: Username, password, and purchase history.
  • Usage Data: IP address, browser type, and interaction with the website.

1.2 Seller Information

  • Personal Information: Name, email address, business information, and payment details for commission payouts.
  • Product Data: Details of the products you list, including descriptions, images, and pricing.
  • Account Data: Username, password, and sales history.

2. How We Use Your Information 2.1 For Buyers

  • To process purchases and deliver products.
  • To provide customer support and address inquiries.
  • To improve user experience and tailor recommendations.
  • To send notifications about updates, promotions, and new features (optional, based on your preferences).

2.2 For Sellers

  • To list and display products on the platform.
  • To facilitate transactions and manage payouts.
  • To provide analytics and insights into sales performance.
  • To communicate updates regarding policies or platform changes.

3. Sharing Your Information

We do not sell or rent your information to third parties. However, we may share your information in the following cases:

  • Service Providers: To payment gateways, hosting providers, and email service providers to ensure platform functionality.
  • Legal Compliance: If required by law or to protect our rights and users.
  • Buyer-Seller Interaction: Limited sharing of contact details when necessary to facilitate transactions or resolve disputes.

4. Data Security

We use industry-standard security measures, including encryption and firewalls, to protect your personal information. While we strive to secure your data, no online platform is completely immune to breaches. Users are advised to safeguard their accounts with strong passwords.

5. Cookies and Tracking Technologies

We use cookies to improve your experience on our platform. Cookies help us remember your preferences, provide personalized recommendations, and analyze website traffic. You can manage cookie settings in your browser.

6. Your Rights 6.1 Access and Updates

You can access and update your personal information by logging into your account.

6.2 Deletion Requests

Both buyers and sellers can request account deletion by contacting our support team. Certain transactional data may be retained as required by law.

6.3 Opt-Out of Marketing Communications

You can opt out of promotional emails by clicking the "unsubscribe" link in any email or updating your account preferences.

7. Data Retention

We retain your information as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

8. Seller-Specific Terms

  • Transparency: Sellers must provide accurate product descriptions to maintain trust with buyers.
  • Privacy of Buyers: Sellers are prohibited from misusing buyer information for unauthorized purposes.
  • Payout Information: Seller payout details are encrypted and used solely for processing payments.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. Users will be notified of significant changes via email or website notifications.

11. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

Email: [email protected]
Whatsapp Support: +91-9834754391
Address: Panchshil Square, Shedepar Road, Deori, Gondia, Maharashtra - 441901

Effective Date: 10/11/2024

By continuing to use "Code - NSK Multiservices", you acknowledge that you have read, understood, and agreed to this Privacy Policy.

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